Privacy Policy

    Last Updated: January 2026

    1. Information We Collect

    We collect information you provide directly to us when you create an account, make a purchase, or contact our support team. This includes:

    • Name and email address
    • Payment information (processed securely through our payment providers)
    • Device information and IMEI for eSIM activation
    • Communication history with our support team

    2. How We Use Your Information

    We use the information we collect to:

    • Process your eSIM orders and activate your data plans
    • Provide customer support and respond to your inquiries
    • Send you service-related notifications and updates
    • Improve our services and develop new features
    • Prevent fraud and ensure platform security

    3. Data Sharing and Disclosure

    We do not sell your personal information. We may share your information with:

    • Network operators to activate and provision your eSIM
    • Payment processors to handle transactions securely
    • Service providers who assist in operating our platform
    • Law enforcement when required by law

    4. Data Security

    We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

    5. Your Rights

    You have the right to:

    • Access and receive a copy of your personal data
    • Correct inaccurate or incomplete data
    • Request deletion of your data (subject to legal requirements)
    • Opt-out of marketing communications
    • Lodge a complaint with a supervisory authority

    6. Cookies and Tracking

    We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

    7. Children's Privacy

    Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

    8. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the 'Last Updated' date.

    10. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at:

    Email: privacy@safariesim.com
    Support: Available 24/7 through our Help Center